08-11-2020
05:19 PM
Southwest
I can't believe you just **bleep**ED me out of around 1500.00 dollars with this bull**bleep** game. I've been a loyal customer for years but **bleep** YOU AND YOUR AIRLINES. I will bad mouth you with everyone I talk to. I'm going to take a screen shot of this and post to social media, Your about as crooked as they can get. Nobody planned this covid **bleep** however you are using it to **bleep** your patrons. I didn't want a refund I wanted the money transfered to my rewards but no the employee at your customer service said she couldn't help. I will get my travel out of the way with what you OWE me and after that I pray you fail and go under. Doesn't do any good to be loyal when Southwest AIRLINES clearly is out To **bleep** people out of there money.
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