YES!! Alamo is giving me the run around too! In February 2019 I rented with Alamo and the points were credited within days. In April 2019 when I rented I had to continue to chase my points down with calls and emails. It took almost 4 months to finally get my credit. I switched and started renting with Thrifty and the points were credited right away. Unfortunately Thrifty's line was an hour wait and Alamo had no line for $10 more than what I was going to pay so I rented with Alamo in June 2020. I was charged the frequent traveler fee and once again, no points!! I'm back to chasing them again. Alamo told me the same thing in April 2019. It's SW fault. SW said it's Alamo's fault. Since other car rentals have gone through within days, I'd say ALAMO is giving the runaround!
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