I booked online and they took my credit card payment the money has come out of my account I have received no confirmation number or email I called southwest spoke with a customer service rep she stated there is nothing that she can do We called my back the bank advised her to issue a refund she stated that she can’t because they can’t find it. I had to file a dispute with my bank. keep in mind this flight leaves tonight I’m going to see a sick relative and now I can’t go because you guys took my money and won’t issue me a ticket. I am furious.. The way this customer service rep treated me I promise to never use this airline again I just want my money back. Since I’m over corporate travel I’ll make sure we don’t renew with southwest!!!!!
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