My return flight got canceled on September 14th due to said weather conditions. Weather conditions that weren’t scheduled to take effect until the end of the day on September 15th. Over a full day later. To make matters worst the storm of concern is not coming anywhere near New Orleans. The next flight that southwest could put me on wasn’t until 3 days later. The first agent that I spoke with told me that I could get a refund. But when I called back, the second agent denied me of my money. Instead she was only able to book me on another flight landing in a neighboring state. Once there, I had no other choice but to spend an additional $500+ on transportation back home. The weather here in New Orleans was excellent when I returned, and just as good today. The storm still hasn’t made landfall. This was a horrible experience and a huge inconvenience.
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