Southwest Airlines Community

thanks for the advice- He also, when the manager was standing outside the plane door and accosted me, yelling at me, was saying that "maybe you should just stay home if you don't like the rules", and when I said that the attendant told me that I had better be quiet, or I could be arrested, he said, well, "I can sure make sure that you never set foot on a southwest flight in your life again". The thing is, I pushed my mask back up one whole inch after she got so grouchy with me, and I complied with their stupid rule. He was going on and on about how I was "passing my germs around and was infecting people". My husband was an executive in charge of hundreds of people, and was appalled at how this guy treated me. I didn't do anything wrong! He said he would have been fired for treating a client like he did- embarassing me and making a scene like he did in front of the other passengers.     ... View more

I just had a really bad experience. I have bad allergic asthma and also anxiety and panic attacks. I was wearing a mask on a flight and was having a great deal of trouble breathing, and I was getting very anxious. My mask had just slipped partway down my nose. The flight attendant not very nicely told me it had to be completely covering my nose. I told her of my breathing problems and she retorted that's too bad you have to wear it. She was passing out snacks and passed me up completely. I would have let the whole incident go but this was obviously very rude. I then asked for a snack again and said _can I get one at all? "she then says rudely that I am being a big problem and do I want to get arrested?? I told her that she was being a problem and asked for her name.after getting off the plane this man comes and says _did you have a problem? I said yes and explained what happened. He s said I was completely wrong and I would be terrible for infecting all these people.and basically nothing about my difficulty breathing or her rudeness-just how bad and wrong I was. I told him that I would contact management about both of their behaviors. He says cockily and snottily, well I am the management and I am in charge so you are talking to the management. I am it!!!  The attendant had  also lied about saying that I could be arrested. I told this "big wig major policy maker ManAger " that I was planning to contact people who made the decisions. He was yelling at me as people were exciting the plane, staring at me.    ... View more