10-02-2020
10:35 AM
10-02-2020
10:35 AM
I'm having the same issue. Its a mess. they changed my flight so I miss my connecting flight and can't reach my destination- who does this stuff?? 4 hours on hold. did they close customer service. No one answers!
... View more
10-02-2020
10:33 AM
I received a notice that Southwest changed my flight. Yes, they changed it so I miss my connecting flight and miss Thanksgiving with family- no thank you!! I was left on hold for 2 hours yesterday and now 2 hours again today. I can't stay on hold all day when I have to work for a living. This is crazy!! Did they shut down customer service?? This is insane! Why would someone change your flight so you can't reach your destination? The website won't let me make changes- informs me to call. No one answers the phone- what they expect me to do now? and the flights were not cheap by any means- was paying double. Not the issue- just want to get to my destination. Hertz, here I come!
... View more