It is based on your card member anniversary. You get four new ones when the anniversary year rolls over! Unfortunately, there is no place to go to track what you have used and what you have left. A quick call to Chase will clarify; they are the authority on the card and all benefits associated. It is a great perk, especially for my wife. She is my companion on the Companion Pass, so we are never able to board together. We sometimes upgrade her boarding position so that she is closer to me; I usually have a good spot due to being A List Preferred. Enjoy the card and flying SW!
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