11-16-2020
11:29 AM
11-16-2020
11:29 AM
Southwest just cancelled our flights to Jamaica for a family of 6 less than 2 weeks from our departure date. Was told that our only option is to be given Southwest credit that is to expire in June. So not only do I now need to try and repurchase 6 airline tickets to Jamaica to travel in 12 days but also need to come up with all the money to purchase these since I am not able to be refunded MY MONEY from the FLIGHT THAT SOUTHWEST CANCELLED less than 2 WEEKS FROM DEPARTURE. Not to mention, how in the world am I going to use almost $4,000 in flight credit that has to be used by each individual in my family BY JUNE!!! The agent offered absolutely no HELP and flat out told me that there are NO OPTIONS AND THIS IS THE WAY IT IS! SO BEYOND FRUSTRATED AND DISGUSTED WITH SOUTHWEST AIRLINES!!!
... View more