11-19-2020
03:29 PM
I booked a flight on March 10, 2020 going to Phoenix, Az from Providence, RI and returning on March 24, 2020 to visit my sister as I have done many times with Southwest. However this time I had to cancel due to a fall and received a credit. My sister passed away in October so now I have no reason to go there. Also due to my age and COVID 19 and the fact that I am in the high risk group due to COPD, my children don’t want me to fly. I’m asking for a refund on this flight. You can credit my southwest credit card.
Thank you,
Marjorie C.
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