Sorry to hear you lost your iPad on your recent trip. Here's a simple explanation on how lost items are handled by Southwest to my knowledge: Once Southwest finds an item that a passenger left on a plane Southwest sends that item to a central lost and found facility in Alabama (this could be done via FedEx). Once there the team then processes the item the search begins. This can be a long or quick process depending on how many reports are similar to yours. Best advice would be to give as much information as you can in your lost item report that you file with Southwest (serial number or anything that would stand out on your item compared to someone else's) once they find the matching report they will reach out to you to start the return process and hopefully your item will be back in your possession quickly. Since you filed the report your now just begining the waiting game so just be patient and hopefully they will be able to reunite you with your iPad soon. Also if there is anything that you think would help southwest know that a certain iPad is yours be sure you add those details to the lost and found report. -Blake
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