12-01-2020
10:24 AM
12-01-2020
10:24 AM
Hello, I booked a trip to Kauai back in early January-'20($385), but I was so scared of the Coronavirus news and cases that on the 22nd, I canceled the trip(Set for March-'20). The funds expire on 1/6/21 and I have not been able to use them since the ever-increasing amounts of COVID cases in the US and being an essential worker this would put my job and livelihood in danger. I noticed that my other canceled trips had their expiration dates pushed to 9/7/22(or RR point transfers), but not the first trip for March. This was right when the country when put on lockdown. This is a lot of money for me to just lose as I cannot use these funds before January as the COVID case are increasing more now than ever. Has anyone else experienced this and if so, what did you do to get your money back or even just Rapid Reward points would be fine. Thank you and Stay Safe,
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