I, too, am very disappointed in the behavior of Southwest. And since my funds extension is ending, I will have to forfeit over half of my fair cost without ever flying! The frustration mounts because of the BILLIONS Southwest is receiving from the government, while Main Street and citizens are held for ransom. Southwest, I am leaving you and you won't be able to woo me back because of your lack of concern for the health of your fellow citizens. Goodbye.
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