01-08-2021
11:14 AM
01-08-2021
11:14 AM
I have flown millions of miles over the years. I have flown with SW for 30 years. I am writing this because I am tired of the flight attendants that continue to have a terrible attitude on flights. It used to be that the flight attendants were fun and kind and courteous. The flight I am on at this moment I am experiencing a lead flight attendant that speaks to all of us as if we are a problem for her, and that her roll as a flight attendant is to not only control us, but treat us as a pain in her back side. She even said in her PA that the flight attendants are checking our seat belts because they don’t trust us. I remember the days when you flew on SW that you felt like you were appreciated and were special to SW. Now you yelled at to make sure you do not take your mask off, you don’t get out of your seat unless they bestow on you permission, and they really don’t mind kicking you off flights because they can! I think SW needs to invest in some of their old fashioned customer service training. Bring back kindness, courtesy, and passenger appreciation by flight attendants.
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