@jopixley I'm sad to hear that this happened. For me, something is not adding up! When I book a flight, SWA asks for my email and a contact phone number. When there is any type of deviation from my original flight I get both a text and an email. Yes, and what has been mentioned, sometimes those emails have gone to spam, but I always get the text. ALSO, since 99.9% of the people who book on SWA want the coveted early boarding number, you should have checked in 24 hours prior to your arrival at the airport. You would have been tipped off at that time that "Something was rotten in the state of Denmark." (College Literature did pay off)
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