Southwest Airlines Community

I too was surprised by this news during my flight to Phoenix just last night. I'm not a frequent traveler, and in fact had not flown since before the pandemic. I had heard on the news of the extraordinary lengths airlines were using to promote safety for their passengers, including leaving the middle seats empty. On the second leg of my trip, the attendant announced the flight was fully booked and all seats would be occupied. When I asked her about that, she confirmed the company changed it's policy in early December. This shocked me beyond belief! The audacity to change this sort of policy at the height of the pandemic in the US just astounded me. Luckily for me, the attendants were very nice and accommodating. She confided that there would actually be 11 seats not taken. She suggested sitting in the very back row next to the window as that seat is the least likely to be taken. I was very grateful at that time.    However now I have concerns about my flight back to Little Rock in a couple of days. All it appears I can do is to keep checking on how full my flights will be, and possible reschedule should the get overbooked. I found out the only airline now that has extended that policy is Delta. If I'd known that, I likely would not have flown with SW. I hate that because I'd always enjoyed flying this airline before. I think this was a big mistake on their part, and the only reason I can think of them making this decision is greed for the holiday season.    Very disappointed.... ... View more