02-15-2021
09:22 PM
I tried to do that, but the confirmation number I put in doesn't work. I need to order a ticket asap. The one I need may already be gone since I have been waiting on the phone all day. My need may not be an emergency, but if the tickets are all gone, then I won't be able to go.
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02-15-2021
07:55 PM
I am trying to speak to someone to use my rapid rewards and no one will answer my hold. I have been on hold 3 times today for a total of almost 5 hours. If it wasn't for having money left in a flight account, I would not be flying southwest. I can't talk to someone.
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