03-14-2021
09:35 PM
OK, If anyone has any advice. My husband just spent 90+ min. on hold and then another hour on the phone, only to need to cancel our trip. We were taking our 4 kids skiing. W/the weather in Denver, we were re-booked for tomorrow. Fine, we miss a day on the Mnt. But we learned they did not re-book all 6 of us, just 5. Our 17 year old didn't make the new flight. They said there is nothing they can do. My husband is livid. We've had a SW visa for 20+ years. I'm often a companion, nearly every year. What do we do? Kids are devastated. I said, I would write. Please help if advice. Thanks, Kara
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