03-16-2021
08:37 PM
Contrary to what MiddleSeat said; I was able to get a flight out at 10:55am in spite of the online showing no availability. Was on hold for 1 hour 55 minutes but it suppose it was worth it
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03-16-2021
08:06 PM
The flight that was canceled was the 3:50 tomorrow ou of Houston. Nothing will get me there earlier
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03-16-2021
07:50 PM
My 3:00 flight from Houston to Denver was cancelled and no alternative flights available. Now I will miss the business dinner that my job is dependent on. Currently on hold for 1 hour and 16 minutes. Listening to the sickening marketing feed about how Southwest Cares and how we are “Royalty”. It takes courage to treat customers this poorly and make them listen to a loop about how great southwest is and how much they care. Will never .... ever fly southwest again. I’ll pay more for American or anyone else. Signed, Former Southwest Fan & Former Southwest Customer.
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