03-20-2021
02:19 PM
This is the WORST experience I’ve ever had on a flight due to the seats not being assigned! This makes absolutely no sense; takes more time to find a seat and postpones take off; you are separated from your family and my kids were forced to sit next to strangers separately, which I was extremely uncomfortable with, especially during COVID-19 pandemic I would prefer to sit next to someone in my household. It’s first come yet you are assigned a section to board, leaving you unable to sit together if you have to board last, which is what happened with us. Additionally, the flight attendant was very rude and would not assist me or allow me to ask other passengers to relocate so my kids could sit together. I will be spreading the word! Ridiculous!!!
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