04-23-2021
10:05 AM
Hello everyone - I too, feel very 'duped' by this offer. I need to purchase 2 Southwest Airline tickets, I went ahead and applied for and was immediately approved for one of their cards and once approved, wasn't able to do anything. I couldn't buy my ticket, I couldn't get logged into my new Chase account because I didn't receive any notification via email of ANY kind that I was even approved for the card. I had to call Chase 4 separate times to even confirm that the information I saw come up on the screen was correct, that I was approved for the card I applied for. Not ONE, single, form of notification. It felt as if my online application - with all of my personal information vanished into cyber-space. I was very disappointed with the whole process. And, I had 1 person from Chase, during my own calling to investigate the status of my approved application, hang up on me! Absolutely uncalled for. Now, I won't be able to qualify to get the bonus new purchase points added to my new card that I was essentially 'duped' into applying for online. I'll likely cancel this card once I receive it - simply because the process of applying and being able to use the card for my immediate purchase was a total bait and switch. I'm very disappointed with the whole process. Shame on you Southwest and Chase for luring people into thinking that they're able to apply for a card and if instantly approved, be able to use it for an immediate ticket purchase along with getting the point rewards added to the card. Unbelievable.
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