Unfortunately, the only way to reach the Group Travel Department is by calling 1-800-433-5368 Monday through Friday, 5:00 a.m. to midnight Central time. Group travel on Southwest offers several benefits, but does involve dealing with the Group Travel Department's somewhat notoriously problematic customer service limitations. If you're working with a travel agent it's probably best for them to take care of this. FYI: Here's the Groups Travel FAQ for reference.
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