05-07-2021
11:55 AM
05-07-2021
11:55 AM
Since I booked with both travel funds and credit card, the only option it gives me online is to get it all in travel funds. I ended up cancelling it and am going to contact the refund department.
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05-07-2021
10:46 AM
05-07-2021
10:46 AM
Hi, I bought a flight less than 24 hours ago that I paid for partially with travel funds and the rest on my credit card. I'd like to get what I paid with my credit card back. Southwest says online "If you purchased all or part of the reservation using a Southwest gift card or a Southwest LUV Voucher and canceled the reservation within 24 hours of booking, contact our Customer Relations department at 1-855-234-4654." I'm on hold to try to get the flight cancelled ASAP, but the wait is over 120 minutes, I'm worried by the time the cancellation happens 24 hours will have passed since I purchased the ticket. If I cancel online and the total refund all gets converted to travel funds, can I later request a refund of what was paid with credit card back? Also, can I use the travel funds (minus the funds I want back to the credit card) before the refund is processed and still get the refund back to my credit card? Or does using any part of the total travel fund affect the credit card refund? Appreciate the help.
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