05-07-2021
02:59 PM
05-07-2021
02:59 PM
Good afternoon I booked a flight for an upcoming destination wedding back in January, and I have been receiving a couple of emails with a flight number change. A couple of days I received another email; however, my date of the flight was changed by the airline. I feel it's UNACCEPTABLE for this type of change to be made. In calling customer care, I questioned the change and was told the airline does this if they do not need flights for that day. In requesting my date to be changed back the agent told me this would be my one-time change at no cost, and the account would be noted as such....How can this be if I didn't request a change in the first place!! All I did is change it back to the original booking I made. DISAPPOINTED in how this has been handled over ALL!!
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