05-31-2021
10:13 AM
05-31-2021
10:13 AM
I suppose these types of stringent policies is the way they operate, compared to other airlines, even at the height of these unusual times. I still think my case makes sense but there's no point in going around and around. If they're stringent then that's that. Thanks for replying! I already reached out to customer service.
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05-30-2021
10:05 PM
05-30-2021
10:05 PM
Are they that stringent on this policy? I just think it makes sense for me to cancel at this time at the height of the pandemic. I still can't even travel because I have an unvaccinated kid. I travel responsibly, I mean I won't mind traveling if my minor is vaccinated but until now there's no definite time on when my kid can get the vaccine. I think my cancelation was in a reasonable time frame, seeing that my travel period was March 14.
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05-30-2021
05:52 PM
05-30-2021
05:52 PM
Related to the Covid 19 extension September 7, 2022, for those cancelled by March 1. I booked a travel date of March 14, 2020 to Washington DC but due to covid 19, I had to cancel my flight. I cancelled it soon as I know I'm unable to travel because of coronavirus, the height of the chaos of the pandemic. I called to cancel on February 28. Now I am not eligible on the September 7, 2022 extension. I couldn't risk traveling because I have my children with me and me and my husband were even on the high risk category. Anyway, is there a way for me to plead my case to be included in the September 7, 2022 extension? Or who can we contact regarding this? We cancelled with the intention covid 19 and not because of anything else. I mean the news of the pandemic was all over since January, more so during the time I cancelled on Feb 28.
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