06-03-2021
12:13 AM
I am sooooooooooooooooo bummed my luggage is now trash thanks to Southwest!!! it is now protocol to damage you luggage because the luggage is free? I mean new travel since covid19 and now I need to get new luggage again thanks southwest.....I guess you get what you pay for.....free means at your own risk!!!!!!!!!!!!
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06-03-2021
12:07 AM
My **bleep** brand new luggage is DAMAGED!!! I paid 300dollars for my luggage and it is now jacked up!! Is that why we get 2 bags free? You tip the person who curbside checks you in...but the internal luggage carriers must be mad as my NEW luggage is trash now........................what the hell!!!!!!!!!!!! So MAD. My husbands luggage has a cracked wheel and it will NOT roll anymore ...............REALLY so mad right now after a fantastic trip!! Flight 2004 Las Vegas to Chicago Midway.................so disappointed!!!!!!!!!!!!!!
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