The early bird option is watered down by how many other are ALSO using it. if 90% of people are using it, your benefits are only better than those that didn’t buy it. Im lucky ( silver lining) I have epilepsy and can lash out if I have an episode. Southwest has a policy that you may elect to purchase an extra seat at full price. This extra seat is listed as XS where your middle name should be. Your boarding passes will have 1 with your name, and 1 that says Seat reserved. I am allowed to board second , after the wheelchairs. This is to ensure I am able to get a pair of seats together. If I travel with my wife, she is allowed to board with me. so… of a 3 seat block, I’m 1, middle is open, with seat reserved on the seat, and wife has other seat. the best part… ”Upon completely your journey, the customer may call Southwest and have the Fare paid for the extra seat refunded in full.” No credits, no passes, full refund. They value the safety of the other passengers, that instead of requesting an additional seat at check in, and possibly bumping someone off the flight, they would rather know ahead of time, and offer the refund as a thank you.
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4 times now , returning from Cancun… we grab booze from duty free. Get it put in the required clear tamper proof bags.. no problem to BWI,,, but we have to transfer to MHT. The flight crew says EVERY TIME as we land, ooh, anyone with duty free liquids will have to put them in their bags at BWI before continuing on to a domestic flight. THIS IS FALSE. ive explained this to each flight crew, some ignore me, som have gotten pissy, how dare I contradict them. This false info makes many other passengers upset, as they have no room available. The FAA rules are quite clear, and the same info is on Southwest.com. Ive called into customer service EVERY TIME and the service person checks, and agrees that per the laws…. Any duty free purchased on an international flight, if continuing on a domestic flight will be considered part of the international flight, and all duty free will be treated the same… And I ignore the staff, get my bags through customs, re check them for domestic…. Carry my duty free through domestic security, they check that the seals are intact, and I board my DOMESTIC flight with my 3-4 liters of booze, ( way above the 100 ml) and no problems , ever. Im told that flight crews are to be retrained on this rule change that happened 12 years ago… AND THEY STILL SAY THE SAME THING EVERY FLIGHT. please pass this info on to anyone that needs it.
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