06-14-2021
11:38 AM
I'm curious, why is Southwest still sending out emails (as of 6/14/2021) advertising that the middle seat is open through November 30th, when it is not? Southwest cannot use the excuse that, "well that flight was full." Either the middle seat is open until November 30th, or it is not, there is really no middle ground for this if they are using it as advertising. Not only did we have someone else in our row in April, we also had their lap child in the row with us. The flight attendants were announcing, that every seat was available, the flight was full, and that passengers needed to take the first seat they found.
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