06-15-2021
12:53 PM
I agree. I was worried about that too. The rep I got when I called back put my mind at ease. She said it was a “run of the mill” request and there won’t be any issues. The current points will be under my husbands RR number though. Which is ok since he can book for anyone. Still wish they would have just left them in my account though.
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06-15-2021
12:26 PM
Did what you suggested. Which a appreciate by the way. Got him his own RR number and contacted chase to link his card to that number. The rep stated she sent a request to SW to have the points in MY account transfer to his new RR number which I actually didn’t request but I guess she assumed that’s what we wanted. It doesn’t really matter which account they’re in since we do most of our travel together. I just don’t want the points to get lost in the shuffle somewhere.
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06-15-2021
11:51 AM
That makes sense. Then do you know how I would link his card to it? Because it seems as if they’ve already got his card linked to my account. (And have since he’s had it)
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06-15-2021
11:28 AM
My husband doesn’t have a RR account. When he got his card we just linked it to my RR number since it was the only one we had. I’m the flyer, not him. Chase referred me to SW.
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06-15-2021
10:47 AM
My husband has a card that was linked to my Southwest rapid rewards number which I was an authorized user on that card. I recently just applied and got my own card and when I registered my new card account online the rapid rewards number automatically linked over. It’s my understanding that two personal cards cannot go into the same rapid rewards account. How do I get a new rapid rewards number for my new account and unlink the existing one because I Don’t want to cause any issues with misuse. Does anyone know? I called Southwest and they said that his card was already linked so I must be the primary holder which I am not, and then she basically just told me to call Chase and figure it out. HELP!
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