06-15-2021
12:43 PM
I have tried calling several numbers and several people but unable to get southwest to extend the time use of travels funds due to the pandemic. Most of us are just now getting back to traveling since everything was closed or restricted. I wanted to use my travel funds a week later than apparently originally scheduled and they will not let me. I have tried calling the number someone in Customer service gave me to see if I can get an extension for 6 months but the number disconnects as soon as I call. I can't find an email address anywhere. Doe anyone know the email address to contact them.
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