06-16-2021
11:29 AM
06-16-2021
11:29 AM
Hundreds Travelers were left completely unattended by Southwest Airlines employees. Food was unavailable, service desk was closed, information was unavailable. I feel there should have been a company representative present to assist in any way possible the hundreds and possibly thousands of passengers left stranded in an unfamiliar situation. I am describing Dallas as I saw it on Monday Night, 14 June 2021 and Tuesday Morning 15 June during early morning hours from Midnight till I left via Uber to DFW finding a flight to get my home. I feel very sorry for so many left helpless and unattended at Love Field by Southwest. Southwest should apologize... not for the shut down. They should apologize for the lack of empathy, and service to so many stranded passengers. I believe Herb Kelleher would be ashamed of what was done for his beloved passengers. Good luck to many still trying to get to their destination.
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06-16-2021
11:07 AM
06-16-2021
11:07 AM