I have my email confirmation indicating I purchased tickets for my wife and me to travel for vacation. Booked directly through SW. When I go to look up my flight, I keep getting messages that the confirmation number does not exist. So there's no way to make changes to our travel, check in or any thing! On top of that, SW is not answering their phones these days. I did a 3 hour wait last night to no avail, and in the midst of a two hour wait right now. This is not a good look!!
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