06-17-2021
11:03 PM
I paid extra to get a flight for my wife and two granddaughters that was a little later in the morning with one stop over because they don't do well with little sleep. On the day before their flight they sent out a reminder with check in for the original times I signed up for at 10am but by 2pm that day they sent out a change to their flight. It was 3 hours earlier and had two stop overs that barely had a half hour between them! I am totally fed up with Southwest. After this trip is finished I will have nothing more to do with Southwest airlines and will never fly with them again. Very crummy and poor scheduling. Yes - I am only one person with one complaint and one determination never to use their services again but there are more and more of us and eventually southwest will be out of business! JP of SLC
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