No it’s refund only to her, but because of her health she can’t contact them. Only she can get the money or use the ticket.
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06-23-2021
03:18 PM
I bought a ticket for my sister in law to fly home, during the time for her to fly her health took a turn for the worst. but I can't get a refund because the ticket is her name but on my card, so since she can't fly anymore or travel anymore why should I lose my money. I have emailed, called even contacted Southwest on Twitter and no one can help me. Why are you strong holding my money?
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