Thanks for your response. I was able to contact SW customer support and they were very helpful, confirmed what you said - the EBCI still had applied. As you guessed, my confusion stemmed from the icon legend on my itinerary - there is one for EBCI, live tv, and wifi, the one for EBCI was missing from the flights. I clicked the banner option to add EBCI, even though I already had it, and was informed the flight was not eligible. This was because I was clicking the banner and attempting to add within 36 hours of the flight. I'm a victim of my own overly-cautious behavior.
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My round trip will include 1 transfer each trip, meaning I'll be riding 4 planes total. I thought it would be a good idea to pay an extra $80 to get early bird check-in to save some headache. A few weeks ago Southwest updated my itinerary, the new flights are not eligible for early bird check-in. I have no way of going back to my original itinerary to see if the original flights for eligible either. - does Southwest sell early bird check-in, even if the flight is ineligible, and place it on the customer to find that information out later? - if my original flight was eligible, and Southwest changed my flights, this is beyond my control, can I get a refund? - For flights that include a transfer, do I need to check in for each plane? Thanks,
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