08-26-2021
08:10 PM
08-26-2021
08:10 PM
@yogamon Do you know every city your plane was scheduled to be in today? It is so naïve to look only at the weather where you are and think "it's totally clear, everything should be fine". Your plane could have been in 6, 8, 10 cities today. And once again, flights are not cancelled solely because not enough seats are sold. --TheMiddleSeat
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06-30-2021
09:30 AM
Its time for us as consumers in this very competitive market to boycott Southwest and start using other airlines. Paying for bags stinks, but being stranded due to cancelled flights is worse. In the last month, either myself or someone in my family have had flights cancelled with 24 hours remaining 6 of the last 7 flights. This airline which was the best airline 6 months ago is pathetic at best. They have cost me thousands in rebooking fees. I will be starting a petition to remove Allan Kasher, as he has done nothing to rectify this situation. Covid is an excuse for his inept leadership and pathetic customer support.
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