06-29-2021
11:03 AM
06-29-2021
11:03 AM
Hi, Southwest changed my nonstop flight and I am trying to change back to nonstop without paying a difference in the ticket price. I pulled up my itinerary and began the change process, but at the very end before I hit submit, it was going to have me pay the points difference for the higher priced ticket on the same day (I originally purchased the flight with points.) I called customer service, but it was a 68 minute wait time. I thought I would get a faster response here! Since SW changed my flight, how do I change my flight without paying the difference? Thank you for any help you can provide!
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