I have been so disappointed in Southwest the last couple of months. I have had 3 cancelled flights and 2 delayed flights. When I call to get rebooked, I feel like customer service should automatically check you in and you should be able to board between A and B passengers. If you are an A-List member, you should automatically get priority boarding. If the system rebooks your flight, this perk should show up on your boarding pass. A little thank you from Southwest that doesn't cost them a penny would go a long way for the inconvenience that occurred.
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