11-03-2022
09:06 AM
11-03-2022
09:06 AM
I was stranded over night in Denver and it turned out to be SWA's fault (not weather related) and was told that they are all out of hotel vouchers. I had to scramble and find a hotel that offered a shuttle from the airport.
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07-03-2021
12:36 PM
07-03-2021
12:36 PM
The TSA says that drivers licenses are an accepted form of ID. There are no exceptions to that statement from the TSA. My guess is that the disclaimer applies to potential entry into federal facilities - just IMO
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Well, you have ALWAYS had the option of contacting SW customer service (see "contact us" below) .or. SW customer relations https://community.southwest.com/t5/Knowledge-Base/Contact-Customer-Relations/ta-p/108355 instead of coming here. The community is here to help travelers answer general questions and to provide travelers a place to vent, compliment, or share stories. Since it is populated by fellow customers and not Southwest employees, it is not equipped to handle specific personal travel issues. If you have those, you should contact the airline— see the first few sentences of this response.
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