07-08-2021
12:42 AM
07-08-2021
12:42 AM
So far stil not a penny from southwest ive been lied to daily regarding the refund or is southwest Only stealing my money ??? A month is plenty if time to issue a refund for a flight that never happened who has a number to finance and the ceo cell phone numbef??
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07-06-2021
08:30 AM
Have spent 40 + hours on hold and talking with customer relations. Southwest Canceled my flight due to technical glitch, stranded me in the Phoenix Aurport ( no hotel) for several DAYS!!! As there were no other flights. I keep being told my refund was approved but have not received a dime ! its been over 30 business days!!!! I get dismissed by customer relations each time by saying "check back in 48 hours" I NEED that money as I had to buy an extremely expensive last minute ticket on another airline. Who has a valid phone number , contact name for someone that can give a real answer and make something happen immediately at southwest ? Please help Customer relations is no help at all neither is filing a complaint with Federal Dept of Transportation. Thanks
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