07-07-2021
10:43 AM
07-07-2021
10:43 AM
Hi Jessica you seamed really well informed, thank you for all the info. Perhaps you can assist I need help getting a refund for a no show we called to cancel over the phone and agent didn't cancel flight after all. We are trying to visit family that has been deployed and need the funds to go. I have emailed, tweeted, called, and posted discussion with the hopes that someone will see it and be willing to help. Any suggestions I am praying for a miracle hold times are hours and no response online? @jksobonya @bec102896 @chgoflyer @bwallet @TheMiddleSeat
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07-07-2021
10:30 AM
Please help you can I have done it all. I messaged on twitter, emailed, spoke to several reps. I need help I have been holding for over 3 hours to speak to customer relations. I am trying to get ahold of "headquarters" as they are the only one who can review a call where we called to cancel a reservation. However it was never done and now it shows as a no show. We are trying to make it to see family who has been deployed and need the funds to go. Praying someone sees this message and can help.
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