07-07-2021
04:09 PM
I just flew with my family from Philadelphia to Atlanta. Unprofessional flight crew. Actually threatened us with calling to cops if everyone did not keeps masks on “your nose down to your chin” which was repeated 8 times (almost like a mean song). It was repeated 4 more times during announcements. Everyone around me discussed and was very offended. Following the rules is one thing but treating us like criminals (or children) is another. It was almost like they had a power high. I’m on another southwest flight right now (455) they made the announcements and were very professional with the same outcome. Training needed. I fly southwest a lot and have never been treated like that before.
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