I called Southwest representative and she was able to change my tickets to nonstop flight without any charges. Thank you very much Southwest for fixing it!
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07-08-2021
08:58 AM
07-08-2021
08:58 AM
Hi Southwest Team, How can you change my flight itinerary without my consent ? The new itinerary is not good at all. It is creating issues with my working hours. I am travelling to attend wedding. This is really not acceptable. Ahead of time I had purchased this nonstop tickets and now without consent your are changing my tickets with stops. It is waste of time for me. Original return tickets were nonstop from Chicago-Midway to Houston Hobby and now you changed from Chicago-Midway to Orlando and then Houston. My original tickets are still available for purchase then why would you change my original tickets. I am highly disappointed with your action. I am expecting some solution from your team.
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