So to those doubting my claim let me try to clarify. The rebooked flight left later that night only to arrive in Tampa way past any connecting flight possible. Also, my beef with SW is they did not offer any explanation for the cancellation. Why wouldn't they. It is pretty common knowledge that SW has a recent history of cancelling flights that are not full. If it was mechanical, or weather or lack of crew then share with customer so we aren't left thinking the worse. Isn't that common courtesy and good customer service? On a recent trip on another airline we were notified they had deposited $50 in our "wallet" because our flight was delayed 30 minutes. We didn't if ask for it. It just showed up. Again, two friends who are flight attendants with Alaska and American said that hotel and meal would have been an automatic with them. Yes, I admit there is more to my "sour grapes". Because we flew in on Saturday and not Friday, we were unable to say good bye to our daughter who flew to Prague on Saturday and will not see her for three months. That was hard to swallow. Customer service seems to be a low priority with SW anymore. It didn't used to be that way. Consider me an ex-loyal member. Rick
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