07-17-2021
08:11 AM
2 Loves
I empathize because I have learned the exact same lesson, except with a $50 voucher and an additional $200 purchase. I begrudgingly accepted it and never made the same mistake again. There are so many other good things about Southwest that this one “hrmmph” moment did not turn me off of the airline. Sorry that it happened to you. There are several posts on this forum that warn about it; however, I suspect that, like me, you may not have looked to see that it could happen until it did happen to you.
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