07-26-2021
12:44 PM
07-26-2021
12:44 PM
I don't have access to Facebook or Twitter. The Southwest website is the thing that I go to online and the policy is worded quite poorly. I've called Southwest Customer Service numerous times to get clarification and get different answers, unclear answers, no answers, and also changing answers once I tell them to look at what is written in the oversize baggage regulations, etc. etc., etc. A clear Yes or No would be better. I haven't received that. Standard adult bicycles cannot be placed in a box that is 80 inches in total dimensions or less. It is impossible. If larger boxes cannot be used, it would be best to state that bicycles are not allowed. It is the same as if Southwest said you could bring an elephant on board, that you have to pay an oversize fee if the elephant weighs more than 50 pounds, and then in the oversize fee regulations stating that elephants that weigh more than 100 pounds can't be brought on at all. 99.99999% of the elephant population weigh more than 100 pounds. It would be much simpler to state that elephants can't be brought on the plane.
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07-26-2021
10:52 AM
07-26-2021
10:52 AM
Has anyone been able to ship a bicycle as oversize baggage? Any bicycle box that would be large enough for an adult bicycle is going to exceed the 80 inches of total dimension which appears to be the maximum now for even an oversize package for bicycle shipment. All standard bicycle boxes for adult bicycles are much larger than 80 inches. Only folding bicycles and circus unicycles could fit in a box less than 80 inches. Any suggestions on how to combat this problem would be appreciated. Any examples of what is happening now at the check-in counter when one has a bicycle box would be very helpful.
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07-26-2021
05:50 AM
07-26-2021
05:50 AM
I'm following up on this conversation. Has anyone within the last two to four weeks tried to check in a bicycle packed in a normal bicycle box (which are ALL over 80 inches in total dimensions by a significant amount) and was able to get the bicycle on to the plane? The wording of the written policy for oversize bicycle boxes could be clearer but the overall message can be interpreted so that "real" bicycles are actually not allowed on a plane. The written policy, however, is composed in a manner that can be read in a number of ways due to the use of "and" and "or", as others have already mentioned. The last sentence, with the use of "and", implies that it is only bicycles weighing over 100 pounds "and" packed in a box with total dimensions over 80 inches cannot be checked in. The earlier sentences imply more stricter rules. Thanks, Greg R.
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