If pre-board requests cannot be refused, then EVERYONE needs to request preboard status. This will force Southwest to do something about the fakers. I’ve never seen so many wheelchairs on every flight I took this past week, and there were at least a few people in those wheelchairs I saw up and walking prior to boarding. Southwest has to find a different way of dealing with this, and the only way to make them do this is for everyone on the flight to request preboard status.
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