07-31-2021
04:32 PM
I’ve had a trip booked to punta cana since April 2nd. I was informed yesterday that my flights had been changed , leaving us 2 days short of our 10 day vacation. This is a family vacation. I want you to book flights with a partner airline and cover the difference for the same days. I should not have to miss two days of my trip with my family after planning so far in advance. At this point it is going to cost me $1000 extra too book myself. I chose southwest at the time because I like this airline and thought there was better customer service. And it was more expensive in April. But I went with southwest despite my family booking on a different airline.
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