Umm did you just read the title and reply? I explicitly said I have tried all of their social media for over a week and I never get a respond. Social Media = Facebook/ Twitter DM/App Chat feature.
... View more
08-07-2021
01:13 PM
08-07-2021
01:13 PM
I had the first leg of my trip completely cancelled. My trip was MHT -> MDW -> LAS, but now it only shows MDW -> LAS. I tried using the website to change my flight at different times on different days but I always get an error and it says to call Southwest. The error is: Sorry, we found some errors... We are unable to process your request. Please try again. If you continue to have difficulties, please contact a Southwest Airlines® Customer Representative at 1-800-I-FLY-SWA (1-800-435-9792). I've message them on all social media platforms and emailed them over a week ago and I get no response. So I have to call to talk to somebody but ever time I call I get a message saying that it will be a multi-hour wait to talk to somebody. Is there an ideal time to call to minimize the waiting?
... View more