08-08-2021
06:45 PM
08-08-2021
06:45 PM
FYI: It's been widely reported that Twitter and Facebook DM replies from Southwest are taking much longer than "usual" these days. For many it's taking a week or so to get a real response (there are auto-replies sent initially), and for some, they've not received any reply at all, even to follow-up messages. The chat function, when available, seems to be the best route at the moment.
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