08-17-2021
11:30 AM
I am hoping someone can help me, surely there can be exceptions to rules when the request is reasonable. 🙂 We had nonstop flights scheduled for 3 people nonstop from CMH to RSW on 9/7/21 with return on 9/14/21. Southwest changed the itinerary for both the outbound and return legs to connecting flights. Non-stop is no longer offered on our desired dates. BUT, there is a nonstop on the original outbound date (9/7) to TPA that would work for us. We're willing to take the alternate airport to keep our desired dates, but are being told we can only fly to RSW unless we pay a fare difference. Is there anyone at SWA who can make an exception to the rule? RSW and TPA are practically the same market (it is only a 1.5-hour drive between them). We're willing to be flexible and make an additional drive. Can't Southwest be similarly accomodating?
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